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FAQs

●There is no image on my On-lap.It showed "No signal".Why?

●The power LED is not on. On-Lap had no display.

●There is no image on my On-lap.It showed "Out of range".Why?

●Why my On-Lap is flashing or re-boot?

●when pressing the capacitive buttons, there is no response. How should this be fixed??

●There is no ” Portrait” or ”Portrait (rotate)” options ?

●After connecting On Lap monitor to USB port of laptop, the Monitor can't be power on / shows the "low power" warning. How shall I do?

●The touch function of touch monitor doesn't work?

●Why there is no audio output from my On-Lap?

●I input the audio to On-lap but On-lap's speaker didn't work.

●I use my i-Phone to output video to On-lap. Why there is a black area around the video?

●There was no display on my On-Lap monitors when my PC is booting up(BIOS settings). After the PC finishes booting,the display is good.

●My On-Lap touch monitor responded at first but stopped responding later.Why?

●When touching the screen,the cursor responded on the wrong display

●I didn't touch the screen but the cursor moved by itself.Why?

●I used On-Lap touch screen with my Mac/MacBook. Why it response wrong?

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