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Trouble Shooting

  • No Display

    • No signal when connecting to PC/smartphone via USB-C
    • No display or abnormality when connecting to Switch console via USB-C
    • USB-C Monitor can not display after waking from sleep mode
    • No Display or Power LED not On
    • No display when connecting to Apple AV adapter
    • No display after connecting to a camera

  • Abnormal Display

    • Abnormal Display
    • When connected to a HDMI extender, the monitor sometimes displays, but sometimes shows no signal.
    • Displays black frame or distortion

  • Abnormal Touch

    • Connected to Macbook, touch screen responds incorrectly?
    • Abnormal Touch
    • Touch screen doesn't response after waking up PC from sleep mode?

  • Abnormal sound

    • Adnormal Sound

  • Other Troubles

    • Can not rotate the display

Applications

  • PC Application

    • As Primary Display
    • Using HDMI Splitter

  • Touch Applications

    • About Stylus
    • Can I connect Gechic touch monitor through USB hub?
    • Use the touch screen to operate the phone/camera?
    • Touch Applications

  • Video-Game Application

    • Which models support PS5 / Xbox One?
    • Install wireless display adapter
    • adopt another speaker to Gechic Monitor?

  • Phone-Camera App

    • Connect with Camera
    • Camera Tripod supported?
    • Apply with Smartphone

  • Long Distance

    • Do you provide longer cables?

Manual Download

  • Manual Download

  • FAQs by model

    • T1 Touch Monitor-FAQ
    • M153U-FAQ
    • M152H-FAQ
    • M141E-FAQ
    • M505E-FAQ
    • M161H-FAQ

Installation

  • VESA Support
  • Installation of Vertical Display
  • General Installation
  • Embedded Installation by Frame

Settings

  • Windows 11 – Display Settings
  • macOS Display Settings
  • Linux – Display Settings
  • Windows -Touch Screen Setup & Calibration
  • Linux – Touch Screen Settings
  • Raspberry Pi-Touch Screen Settings
  • Linux – Touchscreen Calibration
  • Other Display Settings

Other Questions

  • Other Questions

Warranty & RMA

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