Adnormal Sound | Gechic
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Adnormal Sound

Q1:There is no audio output but only image display ?

📌A:Please check the model number of your monitor first.
① 1301/1302/1501/1305/1306/M161H/M141E ➜ These monitors do not have built-in speakers!
Make sure you are using HDMI/Displayport video output instead of VGA analog video output, because VGA analog video does not support audio output.
③ Make sure your OSD menu volume option is not muted or the volume is 0.
Make sure the audio output device of your laptop is set to Gechic external monitor.

⑤ If it is not due to the above reasons, please take a pair of headphones and insert them into the audio hole of the Gechic screen; make sure the speaker is normal, if there is no sound output, please contact the customer service center for repair service.

Q2:I input the audio to the monitor but the monitor’s speaker didn’t work

📌A:Gechic’s headphone jack is only for audio output, not for input.
Users can not input the audio signals into Gechic monitors. When inputing audio to Gechic monitor’s headphone jack, the earphone jack channel of the monitor will be turned off automatically for safety.

Q3:After connecting to PS4/PS5, the monitor only displays background music without the characters’ voices.

📌A:Some PS4/PS5 games have third bass vocal channel. Since the our monitors’ speakers only supports “stereo channels”, please make sure the audio settings of PS4/PS5 is set as two channels or stereo channels.

Q4:When playing a video game or watching a movie, the monitor does not output human voices?

📌A:Gechic monitors equip with 2-channel speakers. Please set the audio output of game consoles or DVD players as 2 ch. options or stereo output rather than 5.1 ch. Thus, all sounds can be played through Gechic monitors.